Tourism is one of the globe’s greatest contributors to economic growth, providing significant revenues, innumerable employment opportunities, and massive investment input to destination communities around the world. As tourism becomes an economic mainstay for many communities, local, regional, and national governments increasingly encourage and promote the arrival of ever greater numbers of visitors. This increased…
On December 17, 2023, the World Travel & Tourism Council (WTTC) and the Sustainable Tourism Global Center (STGC), with support from Oxford Economics, released an insightful report titled “The Social Impact of Global Tourism.” This report provides a deep dive into the social footprint of the Travel & Tourism sector across the globe, offering an…
Perth (Boorloo), Western Australia October 8-10, 2024 Website: https://wttc.org/events-webinars/global-summit/2024-perth?fbclid=IwY2xjawEng-VleHRuA2FlbQIxMAABHSI9Gtd6dxos4pyqHMsYGd1XgbBIqe2zS_LgYsDmLLgjQsxVeIQMNpNRTA_aem_vjKsB9iykaIn0oHJW1Q7mg
The paper by Godovykh et al. (2023) explores how cleanliness information on Airbnb affects guests’ trust and their behavioral intentions amidst the COVID-19 pandemic. The study addresses the heightened concern over health and safety during this period and how providing detailed cleanliness protocols can influence consumer perceptions and decisions. Building Trust Through Transparency The findings…
WTTC will host its 24th Global Summit in Perth (Boorloo), Western Australia from 8th – 10th October 2024. WTTC is delighted to host this influential event in a destination that honours its cultural heritage and works to protect both people and planet. Website: https://wttc.org/events-webinars/global-summit/2024-perth
In the chapter titled “Measuring Affective Components of Customer Experience: Conceptual and Methodological Issues”, Maksim Godovykh (2022) delves into the complexities of understanding and measuring the emotional aspects of customer experiences in the tourism industry. The chapter emphasizes that affective components—such as emotions and moods—play a crucial role in shaping customer experiences and their subsequent…
IMEX in Frankfurt is the largest trade show in Europe for the meetings and events industry that brings together global event planners, buyers and suppliers with significant buying power. Website: https://www.imex-frankfurt.com/
The paper by Godovykh and Baker (2022) examines the factors that affect the attractiveness of visual art in Airbnb accommodations. The study highlights how visual art contributes to the overall guest experience, influencing perceptions of space and atmosphere. By analyzing guest preferences, the researchers identify key elements that make artwork appealing, such as color, theme,…
