Tourism Impacts

Satisfaction vs Experienced Utility

The paper by Godovykh and Tasci (2020) examines the distinction between two key concepts in tourism: satisfaction and experienced utility. Satisfaction traditionally refers to a tourist’s evaluation of a travel experience based on expectations and outcomes, while experienced utility captures the actual pleasure or discomfort experienced during the trip. The authors argue that focusing solely…

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Direct and Indirect Impacts of Tourism

The study by Godovykh, Fyall, and Ridderstaat (2022) explores how tourism affects the health of local communities, both directly and indirectly. The authors investigate a range of impacts, including the benefits of economic growth and improved healthcare infrastructure, alongside potential negative effects like stress, pollution, and social disruption. By analyzing various case studies, the paper…

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Defining Customer Experience in Tourism

The paper by Godovykh and Tasci (2020) provides a comprehensive review of the concept of customer experience in tourism, exploring its definitions, components, and measurements. The study aims to clarify the often ambiguous and overlapping definitions of customer experience by reviewing various perspectives from existing literature. It emphasizes that understanding customer experience is crucial for…

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Health Risk Perceptions in Tourism

The COVID-19 pandemic has drastically changed the landscape of global tourism, with health risk perceptions becoming a critical factor in travel decisions. A recent study published in the Tourism Review explores the antecedents and outcomes of these perceptions, offering valuable insights into how travelers’ fears and concerns shape their behavior. The study highlights that understanding…

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VR in Tourism

The paper by Godovykh, Baker, and Fyall (2022) delves into the emerging role of Virtual Reality (VR) in tourism, particularly highlighted by the challenges and opportunities presented during and after the COVID-19 pandemic. As physical travel faced unprecedented restrictions, VR emerged as a viable alternative, enabling people to experience destinations from the comfort of their…

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Understanding Post-Visit Emotions

The study by Godovykh and Tasci (2021) delves into the significant role that emotions experienced after a visit play in shaping tourists’ loyalty to a destination. The research highlights that emotions are not only important during the visit but also continue to influence perceptions and decisions after travelers return home. These post-visit emotions are crucial…

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Understanding the Theme Park Experience

The study by Godovykh, Milman, and Tasci (2019) investigates various factors that influence visitors’ experiences at theme parks. It explores how different elements such as pleasure derived from the visit, time allocation for activities, perceived value, queuing quality, satisfaction, and loyalty interact to shape the overall guest experience. The research aims to pinpoint the key…

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