The paper by Dr. Maksim Godovykh (2024) investigates the concept of transformative experiences in tourism, aiming to understand where, when, with whom, and how these personal transformations occur during travel. The study emphasizes that transformative experiences are profound changes in a person’s perspectives, values, or behaviors, often triggered by unique travel contexts and interactions. Contexts…
The study by Godovykh, Ridderstaat, and Fyall (2023) examines how tourism development affects the well-being and happiness of local residents, distinguishing between long-term and short-term effects. The research underscores the importance of evaluating tourism beyond economic benefits, focusing on its broader social and emotional impacts. Short-Term Benefits of Tourism In the short term, the study…
The study by Godovykh, Fyall, and Baker (2024) delves into the impact of sustainable hotel badges on guest perceptions and behaviors. It examines how sustainability certifications influence guests’ attitudes toward hotels and their booking intentions. By analyzing guest responses to sustainability labels, the researchers aimed to understand the role these badges play in shaping consumer…
The paper by Godovykh, Hacikara, Baker, Fyall, and Pizam (2023) focuses on the development of a robust research instrument designed to measure the perceived impacts of tourism on local communities. The study underscores the importance of accurately assessing tourism’s multifaceted effects, ranging from economic benefits to social and environmental consequences. The research instrument, or scale,…
In his 2024 paper, “Hospitality Art Experience Model: The Effects of Visual Art on Guests’ Attitudes and Behavior,” Dr. Maksim Godovykh investigates the impact of visual art in hospitality settings on guest perceptions and actions. The study introduces the Hospitality Art Experience Model, which explains how visual art can enhance the overall guest experience, influencing…
Tourism is one of the globe’s greatest contributors to economic growth, providing significant revenues, innumerable employment opportunities, and massive investment input to destination communities around the world. As tourism becomes an economic mainstay for many communities, local, regional, and national governments increasingly encourage and promote the arrival of ever greater numbers of visitors. This increased…
The paper by Godovykh et al. (2023) explores how cleanliness information on Airbnb affects guests’ trust and their behavioral intentions amidst the COVID-19 pandemic. The study addresses the heightened concern over health and safety during this period and how providing detailed cleanliness protocols can influence consumer perceptions and decisions. Building Trust Through Transparency The findings…
In the chapter titled “Measuring Affective Components of Customer Experience: Conceptual and Methodological Issues”, Maksim Godovykh (2022) delves into the complexities of understanding and measuring the emotional aspects of customer experiences in the tourism industry. The chapter emphasizes that affective components—such as emotions and moods—play a crucial role in shaping customer experiences and their subsequent…
The paper by Godovykh and Baker (2022) examines the factors that affect the attractiveness of visual art in Airbnb accommodations. The study highlights how visual art contributes to the overall guest experience, influencing perceptions of space and atmosphere. By analyzing guest preferences, the researchers identify key elements that make artwork appealing, such as color, theme,…
The paper by Godovykh and Baker (2022) examines how a guest’s visit status—whether they are a first-time visitor or a repeat visitor—affects their attitudes and intentions toward revisiting a theme park. The study finds that first-time visitors are generally more focused on exploring and experiencing the park’s offerings, while repeat visitors are driven by nostalgia…
